• How to connect your email to MooseDesk

  Table of Contents Adding new email channel Gmail Integration (Recommended) Gmail Forwarding – Option 2 Connect other providers - Option 3 This article will help you understand how to connect your email to MooseDesk Navigate to “Settings” “Channel” From here you can see MooseDesk default email, you can add new by clicking on “Add new email channel” (data:image/gifSome readers

• How to add MooseDesk widget to your store?

  Table of Contents What is a Help Widget Enable Help Widget on your store Customize Help Widget This article will help you understand how to customize and add widget to your store The Help Widget is located at the bottom of your page, acting as a ticket-receiving gate for your help desk. Help Widget configuration involves setting up and customizing a form on your website that allows customers to submit support requests or inquFew readers

• Customize ticket view in MooseDeskFilter your tickets #

  Table of Contents What are Views? Shared Views and Private Views Create a new View Filter your tickets This article will explain what is view management and guide you through the necessary steps to set up your views. Views allow you view tickets that meet your pre-defined criteria. You have options to create your own views and shared views with everyone or selected individuals Shared Views andFew readers